Return Policy
Return Policy
Every Baste product is made to order — printed just for you. Because of this, we handle returns a little differently.
Damaged or Defective Items
If your item arrives damaged, defective, or with a printing error, contact us within 14 days of delivery. Include your order number and a photo of the issue. We'll send a replacement or issue a full refund — your choice.
Wrong Item Received
If we sent the wrong item, reach out within 14 days and we'll correct it at no cost to you.
Change of Mind
Because our products are printed on demand, we cannot accept returns for change of mind, wrong size selection, or buyer's remorse. Please check our size guides carefully before ordering.
How to Request a Return
Email us at hello@shopbaste.com with:
- Your order number
- A description of the issue
- A photo (if applicable)
We'll respond within 1–2 business days.
We stand behind what we make. If something's not right, we'll fix it.